Before my replacement
No, with CCT Contractors you don't have to make any payments upfront out of your pocket. The only payment required to start the job is the 1st payment that the insurance sends to initiate. Any payments
The insurance pays for the removal and reinstalation of the panels in the event of a roof replacement. With CCT contractors we make sure to arrange this and get all the processes taken care of for you.
Before the day of construction, It's the homeowner’s responsibility to move any items that could be exposed or damaged during the roof replacement. We will also use cover tarps for outdoor AC Units, Pool Pumps, Pools, etc.
Yes, we have plenty of customers that would be happy to validate our quality and their satisfaction with the insurance process in most areas, this way you can also go check it or we can provide pictures.
Yes, you can call us directly to discuss your particular situation and see how we can help you.
If you have any leaks, missing or damaged shingles, sagging areas, and signs of water damage in your attic or ceiling. You can always reach out to us to have a free inspection and help you with any process required.
Your coverage varies depending on your policy agreement. The homeowner has a responsibility for the hail and wind deductible. We can help you with options for this, and will gladly walk you through the entire process to have your roof replaced.
First, we need to have a free inspection to determine if your house has enough damage as to qualify and pursue a claim. After this, a claim has to be started with your insurance, either via online or over the phone (We can/will help you with this completely). Once the claim has been started, an insurance adjuster will schedule an appointment to inspect your house, for this visit CCT Contractors will have someone to act on your behalf and show where the damages are in order to get the claim approved. The insurance will make a decision within the next 3-7 business days, and if approved, it will send the first check to start the job. At this point, you will be given an approximate date to have your roof replaced and the contract for it. The entire process can take up to 3-4 weeks.
Once the insurance has approved the claim, there is a window of 2-4 weeks to start your replacement, and 1-2 days for it to be completed.
The entire process of removing your roof and replacing it typically takes 1-2 days depending on the size of the roof and the details of it. Once the roof is replaced, the entire surroundings are cleaned based on the client's approval.
Yes, we provide 5-7 years for any type of damages occurred on the roofing after the installation. If you have leaks, missing shingles or any sort of damages, you can always call us and we will gladly take care of it.
Certainteed, Atlas or GAF are the brands we use primarily. The shingles and composition are the standard ones required by the insurances.
Yes, we have contractors for all these other jobs. When we file the claim for the roof, if the damages are related to the date of loss we're claiming, we will push for the insurance to also cover for this. The final determination is on the insurance end, and they will notify what structures they are covering either for repair or replacement via email to you.
During my replacement
We tend to start anywhere between 6-7am, and finish around 7-8pm. Depending on the size of your roof, it might take us an additional day, finishing in 2 days maximum.
Yes, once we finish the job, we provide and submit to the insurance all the necessary documentation in order to prove the finalization of the job, and so that the insurance releases the last payment to be forwarded to the contractor.
Yes, we take drone pictures to make sure we grasp all the details in the roof, and leave it the same way it was found.
Yes, you can always let us know what work you need to have done in your property, and we can make a negotiation to have this side jobs taken care of.
After my replacement
Yes, having a new roof helps when trying to sell your house, or when buying insurance. With our warranty, you can rest assured you'll be covered for any issues related to the roof replacement.
Of course, here at CCT Contractors we provide a warranty for our labor, which is included in the contract we sign prior to construction. Feel free to reach out to us at anytime.
Yes, we appreciate the feedback and recommendations. You can refer them to us by providing our website or our phone number: 210-215-4530.
You can always provide your feedback via email, our social media, or Google Reviews. Word-of-mouth referrals work great as well. Let us know if you have one, and we can explore our referral program.
Yes, we'll be more than happy to help you sort out any doubts or situations that may arise with the insurance after the roof has been replaced and the documentation has been submitted.
